Technical Support - (PH-Pasig City)

Goldcastle Onesource is looking for a Technical Support Specialist. Applicants must be willing to work in Ortigas Business Center. Salary will range from Php 12,000 - 30,000 depending on experience.

Category	: Information-Technology
Location	: Philippines - Metro Manila - Pasig City
Posted On	: Feb 20, 2009
Posted By	: Goldcastle Onesource
Employer	: Goldcastle Onesource
Views	: 292

Interested applicants may send their updated resume with 2” x 2” color photo to: hr@goldcastleonesource.com. Please indicate the subject as: "Technical Support Applicant: Your Name" and also make sure that you have a cover letter. Applications that do not follow these instructions will be rejected.

Responsibilities:

• Resolve our customers' technical queries and concerns by providing real time support accurately for Internet customers through phone and email;
• ADSL, Dial-Up and network administration experience is an advantage;
• Experience with any of the following platforms, Windows and Linux Operating System Ensure schedule adherence;

Qualified candidates should possess the following skills and abilities:

• Candidate must possess at least a Bachelor's/College Degree or Post Graduate Diploma/Master's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent;
• Knowledge in TCP/IP, OSI Layers, Firewall, VPN, SMTP, POP3;
• Must be knowledgeable in operating network equipment such as ADSL and dial-up modems, routers, firewalls, proxy servers;
• Excellent English communication skills both oral and written;
• Ability to do multi-tasking and willing to work long hours;
• Proficient in using the Internet and knowledgeable of Microsoft office applications;
• Amenable to work night schedules, holidays and weekends;
• Fresh graduates/Entry level applicants are encouraged to apply;

* Location: Ortigas, Pasig City
* Compensation: 12,000 - 30,000
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.