Experienced Tech Agents for our Cebu Site needed

Earn up to 26k. Start ASAP. Be hired as a LEVEL 2 Agent! - Cebu City

Category	: Information-Technology
Location	: Philippines - Cebu - Cebu City
Posted On	: Oct 20, 2009
Posted By	: eTelecare Global Solutions, Inc.
Employer	: eTelecare Global Solutions, Inc.
Views	: 109

Responsibilities:

As a technical support representative you'll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

Must have finished at least two (2) years in college or possess a vocational/short course certificate.

One (1) year experience in any of the following: customer service, technical support, client management or marketing (not necessarily from a call center).

Proven communication skills with US clients is a plus.

Good problem solving and decision making skills.

Applicants should be Filipino citizens or hold relevant residence status.

Willing to be assigned in Cebu.

Full-Time positions available.

Walk-in and apply now!

For fast processing call our hotline 032-4119030

Walk-in and experience our ONE DAY application process!

eTelecare, a Stream Global Services

G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Cebu Hotline: 032-4119030

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